How can we help?

There is no key to copy. Your licence is your email address: sign in to the License Manager with the address you bought with, and sign in to Katami with the same one to activate it.

Sign in to the License Manager. Every version your licence covers is there, whenever you need it.

Unlink the old Mac in the License Manager, then sign in on the new one. There is no limit on how often you can move it.

Yes. It checks your licence about once a day when it can reach us, and never locks because it could not.

Nothing breaks. Katami keeps working exactly as it is, for good; newer versions are simply not offered. If you would like another year of them, it is $39, whenever you like.

Yes. Katami never moves, copies or renames your photos, so removing it leaves every file exactly where it was.

Paddle, who sell the licence as Merchant of Record, email your receipt the moment you buy. If you need it again, or need a company name or VAT number on it, email us.

Within 14 days of buying, no reason needed. Email us with the order reference from your receipt.

If we ever shut down the licensing service, we will first release a final update of Katami that runs without it, so the version you own keeps working without us.